Will Kroske

Will Kroske has been the CEO of Charleston Pool Cleaners for 5 years. He entered the pool industry when his brother-in-law, who started the company, needed a trusted partner to help grow the business. Will took a break from college as the COVID-19 pandemic loomed, seizing the opportunity to join the team.

At Charleston Pool Cleaners, Will oversees the productivity and quality of work done by the technicians. He troubleshoots, diagnoses, and fixes equipment and installs new pumps, filters, and salt cell chlorinators. Will is also responsible for hiring and training new technicians.

Outside of work, Will enjoys woodworking, making tables and other projects. He loves being outdoors, whether it's walking his two poodles, training for hunting, or fishing.

What Will enjoys most about his job is working with some of his best friends and providing customers with quality, honest work. His approach to customer service is simple: treat customers how he would want to be treated. He listens to customers, ensures they feel heard, and always delivers on his promises.

One memorable project for Will involved taking over a poorly maintained pool from another company. He recommended a product to address the staining, and although it didn’t completely fix the pool, it made a significant improvement. The elderly owner was thrilled, and her adult son later thanked Will personally for taking care of his mother. This experience reinforced Will’s commitment to treating customers with the same care he would want for his own family.

A fun fact about Will is that he taught himself woodworking and welding. In his free time, you can usually find him building something new.